For Workers’ Comp Leaders

Fewer severe incidents and better-documented claims

Prevention reduces claim frequency. Documentation supports better claim outcomes. Workers’ comp teams need both.

Where Claims Come From

Workplace violence-related claims are growing — and getting more expensive

Workplace violence-related injuries drive claims that are often more severe and longer-tail than the typical workers’ comp claim: physical injuries, mental health components, lost time, return-to-work complications, and sometimes litigation alongside the claim itself.

Reducing the frequency and severity of these events isn’t just an HR or Safety mandate — it’s a workers’ comp line-item driver. And when an event does happen, the documentation around it directly affects investigation outcomes, subrogation potential, and dispute resolution.

Workers’ Comp teams need the dual lever: fewer severe incidents, plus better-documented handling when incidents do happen.

What You Get

Three direct levers on claim frequency & severity

Fewer Severe Events

Confidential reporting and threat recognition training surface concerns earlier — reducing the frequency of the severe events that drive the highest claim costs and the longest claim tails.

Better Incident Documentation

Structured incident logs — date, time, location, persons involved, contributing factors, corrective actions — the kind of documentation that supports investigation outcomes, claim coding, and dispute resolution.

Reduced Indirect Costs

Lower severity drives lower indirect costs — overtime, replacement labor, retraining, productivity loss, and the morale impact of unaddressed safety concerns on the rest of the workforce.

The downstream impact of workplace incidents

Where the Costs Come From

The numbers behind the claims

2M+

U.S. workers affected by workplace violence annually (OSHA)

higher rate of workplace violence in healthcare than other industries (BLS)

57%

of workplace violence incidents go unreported without a confidential reporting channel — meaning claims patterns understate the true exposure

Sources: OSHA; U.S. Bureau of Labor Statistics; peer-reviewed workplace violence underreporting research.

The Approach

Prevent · Document · Investigate · Improve

The four-step workflow that affects both claim frequency and claim outcomes.

Prevent

Stop the events that drive your highest claims

A confidential reporting channel and threat recognition training so the organization catches concerning behavior early — before it escalates into the kind of event that creates a multi-year claim tail.

Document

Capture what matters at the moment of the event

Structured incident logs with the fields that matter for claim coding, investigation, and downstream review — date, time, location, contributing factors, corrective action taken.

Investigate

Support better claim outcomes

Exportable, retention-aware records that support investigation, subrogation potential, and dispute resolution — the documentation that changes the trajectory of a claim.

Improve

Close the loop — reduce repeat exposure

Periodic review with documented findings and corrective actions so the same patterns don’t generate the same claims year after year.

Next Step

A 20-minute conversation for workers’ comp teams

Walk through how prevention plus documentation actually moves the numbers — on claim frequency, on claim severity, on the indirect costs that don’t always show up on the obvious lines.